*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%}:root{--primary: #6a45b8;--on-primary: #ffffff;--primary-container: #ebddff;--on-primary-container: #5a2da8;--surface: #faf6f0;--surface-bright: #fdfaf6;--surface-container: #f0e8dd;--surface-hi: #ece2d3;--on-surface: #3a2e22;--outline: #d8cdbe;--outline-variant: #ece2d3;--success-bg: #c0dd97;--success-text: #2c4d0a;--success-dot: #639922;--neutral-bg: #e4dac9;--neutral-text: #7a6a55;--neutral-dot: #a99a85;--error-bg: #ffdad6;--error-text: #410002;--error-dot: #ba1a1a;--danger-border: #e6c4bc;--danger-text: #b34a3a;--label: #5a4a3a;--state-primary: rgba(106, 69, 184, .1);--state-row: rgba(106, 69, 184, .035);--state-neutral: rgba(58, 46, 34, .08);--scrim: rgba(58, 46, 34, .45);--shadow: rgba(58, 46, 34, .15);--font: system-ui, -apple-system, "Inter", sans-serif;--mono: "JetBrains Mono", "Fira Code", ui-monospace, monospace;--r-pill: 100px;--r-card: 24px;--r-table: 16px;--r-logo: 9px}:root[data-theme=dark]{--primary: #cbb3ff;--on-primary: #381b6c;--primary-container: #52389e;--on-primary-container: #ebddff;--surface: #1a1611;--surface-bright: #2b251d;--surface-container: #251f18;--surface-hi: #302820;--on-surface: #ede2d4;--outline: #4d4334;--outline-variant: #342c20;--success-bg: #2d4413;--success-text: #c8e3a0;--success-dot: #8fc24f;--neutral-bg: #34291c;--neutral-text: #d0c0a4;--neutral-dot: #b0a085;--error-bg: #5c1414;--error-text: #ffb4ab;--error-dot: #ff5449;--danger-border: #6e4540;--danger-text: #ffb4ab;--label: #b6a994;--state-primary: rgba(203, 179, 255, .14);--state-row: rgba(203, 179, 255, .05);--state-neutral: rgba(237, 226, 212, .08);--scrim: rgba(0, 0, 0, .55);--shadow: rgba(0, 0, 0, .45)}body{font-family:var(--font);font-size:14px;font-weight:400;color:var(--on-surface);background:var(--surface);-webkit-font-smoothing:antialiased;transition:background .2s ease,color .2s 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.12s}.theme-toggle:hover{border-color:var(--primary);color:var(--primary)}.top-bar{display:none;align-items:center;gap:4px;height:56px;padding:0 8px 0 4px;background:var(--surface);flex-shrink:0;z-index:10}.hamburger-btn{width:48px;height:48px;border:none;background:transparent;border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;color:var(--on-surface);flex-shrink:0;-webkit-tap-highlight-color:transparent}.hamburger-btn:active{background:var(--state-neutral)}.top-bar-title{font-size:20px;font-weight:500;color:var(--on-surface)}.drawer-scrim{display:none;position:fixed;top:0;right:0;bottom:0;left:0;background:var(--scrim);z-index:300;opacity:0;pointer-events:none;transition:opacity .27s cubic-bezier(.2,0,0,1)}.drawer-scrim--visible{opacity:1;pointer-events:auto}.layout{flex:1;display:flex;min-height:100vh}.sidebar{width:240px;flex-shrink:0;background:var(--surface-container);display:flex;flex-direction:column;padding:24px 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cubic-bezier(.34,1.26,.64,1)}.modal-title{font-size:16px;font-weight:500;color:var(--on-surface)}.modal-hint{font-size:12px;color:var(--neutral-text);text-align:center}.modal-actions{display:flex;gap:8px;width:100%}.modal-actions .btn{flex:1}.snack{position:fixed;bottom:28px;left:50%;transform:translate(-50%);background:var(--on-surface);color:var(--surface-bright);font-size:13px;padding:10px 22px;border-radius:var(--r-pill);z-index:500;white-space:nowrap;pointer-events:none;box-shadow:0 4px 16px var(--shadow)}@media (max-width: 640px){.top-bar{display:flex}.page-title{display:none}.drawer-scrim{display:block}body,.app{overflow-x:hidden}.layout{min-height:0;overflow:visible}.main{overflow:visible}.sidebar{position:fixed;top:0;left:0;height:100%;width:280px;z-index:400;border-radius:0 var(--r-card) var(--r-card) 0;transform:translate(-100%);transition:transform .27s cubic-bezier(.2,0,0,1);box-shadow:4px 0 24px var(--shadow);padding-top:36px}.sidebar--open{transform:translate(0)}.main{padding:16px;gap:12px}.toolbar{flex-direction:column;align-items:stretch;gap:8px}.toolbar .field{width:100%}.toolbar-btns{display:flex;gap:8px}.toolbar-btns .btn{flex:1}.table-card{display:none}.modal-card{width:calc(100vw - 32px);max-width:360px;padding:24px 20px 20px}}.you-badge{color:var(--neutral-dot);font-size:12px}.perm-chips{display:flex;flex-wrap:wrap;gap:4px}.chip--perm{background:var(--surface-container);color:var(--label)}.chip--owner{background:var(--primary-container);color:var(--on-primary-container)}.chip--none{background:var(--neutral-bg);color:var(--neutral-text)}.modal-card--wide{width:380px;align-items:stretch;text-align:left}.modal-card--wide .modal-title{text-align:center}.access-form{display:flex;flex-direction:column;gap:10px;width:100%}.perm-list{display:flex;flex-direction:column;gap:2px;max-height:200px;overflow-y:auto;padding:8px 10px;border:1px solid var(--outline-variant);border-radius:12px;background:var(--surface-container)}.perm-row{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--on-surface);padding:4px 2px;cursor:pointer}.perm-row--owner{font-weight:500;padding:6px 2px 10px;border-bottom:.5px solid var(--outline-variant);margin-bottom:2px}.admin-cards{display:none}@media (max-width: 640px){.admin-cards{display:flex;flex-direction:column;gap:10px}.admin-card{background:var(--surface-bright);border:1px solid var(--outline-variant);border-radius:var(--r-table);padding:14px;display:flex;flex-direction:column;gap:8px}.admin-card-head{display:flex;align-items:center;justify-content:space-between}.admin-card-user{font-weight:500}.admin-card-role{font-size:12px;color:var(--neutral-text)}.admin-card-meta{display:flex;justify-content:space-between;font-size:12px;color:var(--neutral-dot)}.admin-card .actions{gap:8px}.admin-card .btn{flex:1;height:36px;padding:0 10px;font-size:13px}}.dev-tools-page{display:flex;flex-direction:column;gap:14px;max-width:480px}.dev-tools-warning{margin:0;padding:10px 14px;font-size:12px;color:var(--error-text);background:var(--error-bg);border-radius:10px}.dev-tools-results{display:flex;flex-direction:column;gap:4px;max-height:220px;overflow-y:auto}.dev-tools-result{display:flex;justify-content:space-between;padding:8px 12px;font-size:13px;border-radius:10px;background:var(--surface-container)}.dev-tools-result:hover{background:var(--state-primary)}.dev-tools-result--active{background:var(--primary-container);color:var(--on-primary-container)}.dev-tools-form{display:flex;flex-direction:column;gap:10px;padding:14px;background:var(--surface-container);border-radius:14px}.dev-tools-selected{font-size:13px}.listing-images{display:flex;gap:8px;overflow-x:auto;width:100%}.listing-image{width:84px;height:84px;object-fit:cover;border-radius:12px;border:1px solid var(--outline-variant);flex-shrink:0}.listing-description{font-size:13px;color:var(--on-surface);white-space:pre-wrap;max-height:160px;overflow-y:auto;width:100%;background:var(--surface-container);border-radius:12px;padding:10px 12px}.listing-cards{display:none}@media (max-width: 640px){.listing-cards{display:flex;flex-direction:column;gap:10px}.listing-card{background:var(--surface-bright);border:1px solid var(--outline-variant);border-radius:var(--r-table);padding:14px;display:flex;flex-direction:column;gap:6px;cursor:pointer}.listing-card-head{display:flex;align-items:center;justify-content:space-between;gap:8px}.listing-card-title{font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.listing-card-meta{display:flex;justify-content:space-between;font-size:12px;color:var(--neutral-text)}}.field--select{width:auto;-webkit-appearance:none;-moz-appearance:none;appearance:none;cursor:pointer}.field--sm{height:36px;font-size:13px}.tickets-layout{display:flex;gap:16px;flex:1;min-height:0}.tickets-list-panel{width:340px;flex-shrink:0;display:flex;flex-direction:column;gap:8px}.toolbar--tickets{display:flex;gap:8px;align-items:center}.toolbar--tickets .field--select{flex:1}.mine-toggle{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--neutral-text);cursor:pointer}.tickets-list{flex:1;overflow-y:auto;background:var(--surface-bright);border:1px solid var(--outline-variant);border-radius:var(--r-table);display:flex;flex-direction:column}.ticket-row{padding:10px 14px;border-bottom:.5px solid var(--outline-variant);cursor:pointer;display:flex;flex-direction:column;gap:4px}.ticket-row:hover{background:var(--state-row)}.ticket-row--active{background:var(--primary-container)}.ticket-row-top{display:flex;align-items:center;gap:6px}.ticket-row-num{font-size:11px;color:var(--neutral-dot);margin-left:auto}.ticket-row-subject{font-size:13px;font-weight:500;color:var(--on-surface);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-row-meta{display:flex;justify-content:space-between;font-size:11px;color:var(--neutral-text)}.chip--kind{font-size:11px;padding:2px 8px}.chip--kind-question{background:var(--neutral-bg);color:var(--neutral-text)}.chip--kind-complaint{background:var(--error-bg);color:var(--error-text)}.chip--kind-dispute{background:var(--primary-container);color:var(--on-primary-container)}.tickets-detail{flex:1;min-width:0;background:var(--surface-bright);border:1px solid var(--outline-variant);border-radius:var(--r-table);padding:20px;display:flex;flex-direction:column;gap:14px;overflow-y:auto}.ticket-detail-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;flex-wrap:wrap}.ticket-detail-badges{display:flex;align-items:center;gap:8px;margin-top:6px;font-size:12px;color:var(--neutral-text)}.ticket-detail-actions{display:flex;gap:8px;align-items:center;flex-shrink:0}.ticket-ref{font-size:12px;color:var(--neutral-text)}.thread{display:flex;flex-direction:column;gap:10px}.conversation-embed{display:flex;flex-direction:column;gap:8px;padding:10px 12px;border:1px dashed var(--outline, var(--neutral-text));border-radius:14px}.msg{background:var(--surface-container);border-radius:14px;padding:10px 14px;font-size:13px}.msg--internal{background:var(--error-bg);border:1px dashed var(--danger-border)}.msg-head{display:flex;gap:8px;align-items:center;font-size:11px;color:var(--neutral-text);margin-bottom:4px}.msg-body{white-space:pre-wrap;color:var(--on-surface)}.reply-form{display:flex;flex-direction:column;gap:8px;border-top:.5px solid var(--outline-variant);padding-top:12px}.field--textarea{height:72px;padding:10px 14px;border-radius:16px;resize:vertical;font-family:var(--font)}.reply-form-row{display:flex;justify-content:space-between;align-items:center}.resolve-row{display:flex;gap:8px}.resolve-row .field{flex:1}.dispute-panel{display:flex;flex-direction:column;gap:10px}.dispute-resolve{display:flex;flex-direction:column;gap:8px;padding-top:8px;border-top:.5px solid var(--outline-variant)}.dispute-resolve-outcome{display:flex;flex-wrap:wrap;gap:14px}@media (max-width: 900px){.tickets-layout{flex-direction:column}.tickets-list-panel{width:100%}.tickets-list{max-height:280px}}.field--select{width:auto;padding-right:32px;-webkit-appearance:none;-moz-appearance:none;appearance:none;cursor:pointer}.chip--danger{background:var(--error-bg);color:var(--error-text)}.row-clickable{cursor:pointer}.load-more{display:flex;justify-content:center;padding:4px 0 8px}.detail-grid{display:grid;grid-template-columns:auto 1fr;gap:6px 14px;width:100%;font-size:13px}.detail-label{color:var(--neutral-text)}.inline-row{display:flex;gap:8px;align-items:center}.inline-row .field--select{flex:1}.user-cards{display:none}@media (max-width: 640px){.user-cards{display:flex;flex-direction:column;gap:10px}.user-card{background:var(--surface-bright);border:1px solid var(--outline-variant);border-radius:var(--r-table);padding:14px;display:flex;flex-direction:column;gap:6px;cursor:pointer}.user-card-head{display:flex;align-items:center;justify-content:space-between}.user-card-name{font-weight:500}.user-card-meta{display:flex;justify-content:space-between;font-size:12px;color:var(--neutral-text)}}